Consolidate customer data
Create an omni-channel customer experience with perfectly timed, personalized offers, using key customer insights.
Delivering omni-channel personalized offers and services throughout each passenger’s journey is the goal. Yet shortcomings in data storage and processing technology still hinder some airlines seeking to integrate traveler information due to siloed internal systems.
Carriers need a seamless data environment that connects with every customer touchpoint, including shopping, reservations and check-in.
Personalize Each Journey with Consistent, Visible Data
Customer Data Hub is an exclusive solution that consolidates customer data while ensuring its dependability and integrity. As a result, carriers are able to serve up personalized offers and services which enrich the traveler’s experience.
By maintaining a holistic record of passenger details and booking information, an airline can automatically create comprehensive profiles which are invaluable to their business going forward.
